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Terms and Conditions

This website is owned and operated by Gemma Rappensberger Embroidery.Throughout the site; the terms "we","us"and "our" refer to Gemma Rappensberger Embroidery. By visiting our site and or/purchasing something from us you engage in our "service" and agree to being bound by the following ("terms and conditions","Term"). These terms and conditions apply to all users of the site including without limitations users who are browsers, vendors, customers and merchants.

Website owner, the offering and bounds of terms

Please read these terms and conditions carefully before accessing or using our website. This website offers visitors the opportunity to purchase original contemporary embroidered artwork. By accessing or using any part of the site you agree to be bound by these terms and conditions, if you do not agree to all the terms and conditions of this agreement then you may not access the website or use any of its services.

Section 1- Online Store terms

In order to use our website and /or receive our services you must of the legal age of majority in your jurisdiction and posses the legal authority, right and freedom to enter into these Terms; a binding agreement.

You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you(including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

Section 2- General Conditions

When buying an item you agree that:(a) you are responsible for reading the full listing before making a commitment to buy it:(b) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check out payment process(c)you agree not to reproduce, duplicate, copy, sell, resell or exploit any part of a product and service, use of service or access to service.

The prices we charge for our products are listed on the website we reserve the right to change our products displayed at any time and to correct pricing errors that might inadvertently occur, or to remove products at anytime.

We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (Tariffs and Taxes).

Section 3 - Returns and Refunds

For any undamaged product simply return it within its original packaging within 14 days of receipt and we will exchange it or offer a refund-please see our Returns page for further information.

Section 4 - Right to change offering

We may without prior notice, change the products or any of the features on offer or create limits for the service. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or no reason.

Section 5- Ownership of Intellectual property, copyrights and logos

The service and all material therein or transferred thereby including, without limitation, software, images, illustrations, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, video, music and all Intellectual Property Rights thereto, are the exclusive property of Gemma Rappensberger Embroidery. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a licence in or under any such Intellectual Property Rights, and you agree not to sell, licence, rent, modify, distribute, copy ,reproduce, transmit, publicly display, publicly perform, publish, adapt edit or create derivative works thereof.


Section 6-Right to suspend or cancel user account

We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of the Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or service at any time

Section 7- Indemnification

You agree to indemnify and hold Gemma Rappensberger Embroidery harmless from any demands, loss, liability, claims or expenses (including attorney fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

Section 8- Limitation of liability

To the maximum extent permitted by applicable law, in no event shall Gemma Rappensberger Embroidery, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service. 

To the maximum extent permitted by applicable law, Gemma Rappensberger Embroidery assumes no liability or responsibility for any (a) errors, mistakes, or inaccuracies of content; (b)personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (c) any unauthorised access to or use of our secure servers and/or any and all personal information stored therein.

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You expressly agree that your use of or availability to use , the service is at your sole risk. The service and all products and service delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use without any representative, warranties or condition of any kind, either express or implied warranties or conditions or merchantability, merchandise quality, fitness for a particular purpose durability, title and non infringement. 

Section 9- Right to change or modify Terms

We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review this page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the website or service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

Section 10- Law

These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of England, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in England. 

Section 11- Personal Information

Your submission of personal information through our store is governed by our Privacy Policy, please see our Privacy Policy page.

Section 12 -Prohibited uses

In addition to other prohibition as set forth in the Terms, you are prohibited from using the site or its content :(a) for any unlawful purpose;(b) to solicit others to perform or participate in any unlawful acts;(c) to violate any international, federal, provincial or state regulations, laws or local ordinances;(d) to infringe upon or violate our intellectual property rights or intellectual property rights of others:(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate based upon gender, sexual orientation, religion, ethnicity or race, age, natural origin or disability;(f)to submit fake or misleading information; (g) to upload or transmit viruses or any other malicious code that will or may not be used in any way that will affect the functionality or operation or the servers or of any related website, other websites or the internet;(h) to collect or trace the personal information of others; (i)to spam, phish, pharm, pretex, spider, crawl or scrape; (j) for any obscene or immoral purpose or (k) to interfere with or circumvent the security features of the service or any related website, other website or the internet. We reserve the right to terminate your use of the server or any related website for violating any of the prohibited uses.

Section 13- Contact information 

Questions regarding these Terms and Conditions please contact-

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